welcome to restore my window
Who we are
London’s Sash Window Repair and Replacement window specialists, producing and repairing timber casement windows, sash windows and doors. We work throughout the city of London and the surrounding areas. Since the beginning, Restore My Window have been known for quality services, exceptional efficiency and the highest level of professionalism. Our team is up for every job, managing projects with the skill and experience our clients have come to expect. We offer a comprehensive and cost-effective sash windows, doors and casement windows repair services that will see your windows brought up to modern building standards, whilst maintaining their original character. Our philosophy is to retain as much of the original window as possible, and to suggest replacement only where necessary.
welcome to restore my window
Why hire us
If your timber windows or/and doors need a complete renovation, draught or soundproofing, replacing old elements, rattle or simply need repainting – we are here to help you. Our team of highly skilled craftsmen will provide you with efficient and top-quality service, using only the finest materials, and all at a highly competitive price. Restore My Window is dedicated to restoring the character of your property and increasing the value of your home. Think about your home and your own comfort. Whether it’s a query or a quote, pick up the phone and call 020 7692 8973 today or visit our contact page and send us an email at info@restoremywindow.com. We look forward to helping you upgrade your property!
welcome to restore my window
How we work
At Restore My Window we offer a friendly and reliable approach with highly experienced staff to guide you through every step of the process, from your initial enquiry to the completion.
Whether you’re a contractor with a large scale project, or a homeowner needing a single window repair, our team will make sure your project runs as smoothly as possible.
Once we receive your enquiry, one of our team members will get in touch with you in order to obtain all the necessary details of the project, or if required, arrange the quotation appointment at the time convenient to you.
On the quotation visit, that usually lasts from around 20 minutes for a smaller job to around an hour for larger, we discuss the best solutions for your timber windows/doors and take necessary measurements. This will allow you to fully understand the process and discuss other details with our experienced staff member.
Once the site inspection is complete and we understand your plans for your windows/doors we will be emailing you a written quote outlining costs of the project and approximate lead time. We aim for the quote to arrive the next day, however due to the nature of the business it may take up to 3 days.
If you’re happy with the quote and decide to go ahead, we discuss the start date. In order to secure the job we will request deposit payable via bank transfer. The next payment is due halfway through the project and the final one within 3 days of completion. Once we’ve received the deposit payment, we may require to arrange visit once again to take precise measurements.
We understand that prior to start date you may still have some questions, rest assured our team is available to answer them all and put your mind at ease.
On the first day of the project, our team will arrive at the time previously agreed with you. Our usual working hours are from 08:30 am to 17:00 pm Monday to Saturday, subject to discussion.
We strive to provide safe and effective working environment for our workers, which builds our long-term development capabilities. When we first arrive the most important thing to do is to properly protect the floors, walkways and any other pieces of furniture that needs covering. We use a combination of dustsheets and Correx boards. In most cases we work in client’s homes where they already live and we make sure that our team is respectful with this and treat their property with the utmost care.
The power tools that we use are connected to vacuum to combat the spreading of dust. We regularly search for even more effective organisation methods.
Once the workers are finished for the day, everything is packed away and they will vacuum up to make sure that everything is clean and tidy and left perfectly as it should be. We also clear away any rubbish.
On completion of the project, we will go through the work carried out and ensure that you’re 100% happy as the customer satisfaction is an absolute value for our company. You will be then receiving an email with final invoice which we kindly request to settle within 3 days of the completion.
We’ll ensure that your timber windows/doors look great for years to come and keep your home quieter, warmer and safer.